In 2015, we launched our blog to help our customers in Atlanta, Georgia find answers to questions they have about mold, indoor air quality, and water damage. Over the years, we have encountered many questions about water damage. The purpose of this article is to answer some of the most common questions we encounter.
Let us know if you have further questions. Peace of mind is just a phone call away, 678-697-6267!
1. Can Water Damage Be Prevented?
There’s not a lot you can do to prevent water damage from an act of nature. Water damage from severe storms that cause over-the-ground flooding happen. But not as often as you might think.
Although flooding is a common cause, most water damage to properties is caused when indoor plumbing fails. With this in mind, the key to prevention is regular maintenance, meaning you should inspect your home or business for the following:
Make sure all your appliances (e.g., dishwasher, clothes washer, and water heater) are in good working order. Check all water connections and hoses. Remember to do this even if you have the metal braided supply hoses.
Check under your kitchen and bathroom sink for signs of corrosion and make sure connections are tight.
Check the toilets in each bathroom for any signs of leaking.
Monitor your water bills. A sudden, unexplained increase in water use can be caused by a leak.
Finally, make sure everyone knows how and where to shut off the water to the home.
2. What Happens When Water Floods My Property?
What Happens When Water Floods My Property?
When water contacts drywall, it sags and disintegrates. Then you’ll see paint bubbles and peeling as the water wicks up the drywall. After that, water saturates the insulation behind the drywall.
If water dwells in your property for any length of time, wood structures begins to swell. The glue holding your particle board kitchen and bathroom cabinets dissolves, causing them to crumble. The longer the water dwells in your property, the more likely it is that the hardwood floors will buckle and warp. Wood exposed to long-term water damage rots.
Water-soaked carpets “delaminate.” Delamination is the term for carpet that pulls away from its backing. Once this happens, the carpet is permanently ruined.
Water damage can short-out electrical systems. This can cause fire and shock hazards and damage to electronic equipment.
3. Why Should I Call Mold B Gone?
Why Should I Call Mold B Gone?
Quickly wiping or mopping up a small spill in the middle of the floor is okay.
However, if water flooded a large portion of your home or office, it’s the water you can’t see, the water that wicks up behind the wall or under the floors, that causes problems.
These dark cavities are the perfect place for mold and mildew to grow.
Moisture meters enable us to find water you can’t see hiding in the structure.
Excess water promotes mold growth, and will also compromises the structural integrity of the materials. In addition, mold exposure presents a serious health threat to everyone in the home or business.
Finally, if the water damage comes from a contaminated source like a sewage backup, it presents an imminent health threat. If this happens, then you want to avoid contact and call us immediately.
No matter what caused the water damage, to prevent future health or structural problems, water damage restoration should always be handled by a licensed, insured, certified professional water damage restoration contractor like Mold B Gone.
4. Should I Wait Until The Insurance Adjustor Comes To My Property Before I Call You?
Please check your insurance policy. In most cases, the answer is NO. Call us as soon as you need help because most homeowner and business policies require you to do whatever you can to prevent further damage.
The first step is to stop the source of water.
The second step is to call your insurance company. Ask them if you have coverage. They will probably issue you a claim number and may give you 2 or 3 names of restoration companies to call.
Finally, after you call us, take pictures of the damage. Even though we will take pictures when we arrive, we tell our customers to take as many pictures as they can for their own peace of mind!
Once you know that we are coming, you can try to remove or separate any personal items and do what you can to remove standing water, but don’t throw anything away. Most importantly, be safe!
5. What If Your Company Is Not On The List Of Restoration Companies To Call?
What If Your Company Is Not On The List Of Restoration Companies To Call?
No problem. You don’t have to use the company the insurance company recommends. You are free to hire whoever you want.
However, you will want to take steps to properly vet the contractor you choose. As with every profession, there are good water damage restoration professionals and not so good ones.
Most reputable water damage companies have worked with the major insurance companies and are experts at dealing with adjusters and claims.
When you hire Mold B Gone and we have all the information abour your claim, we’ll communicate directly with your insurance adjuster to make the process smooth and easy for you.
6. What Is So Special About What A Certified Water Damage Contractor Does?
What Is So Special About What A Certified Water Damage Contractor Does?
After we extract the water, we will also contain the affected area.
We remove any non-salvageable damaged materials.
We photo catalog every part of the damage and all damaged items.
We spray anti-microbial solution on the affected area.
Shop vacs and common household fans are not designed to remove enough moisture or generate enough air movement to dry your home or office completely after a flood. We use specialized, high-speed, industrial air movers and dehumidifiers. We set up the equipment in a specific pattern, creating the most efficient drying system for your property.
While the equipment removes and controls the humidity and moisture levels in the air, we monitor the progress on a daily basis with specialized meters to measure the moisture.
We communicate with your insurance company using the latest technology to facilitate efficient processing of your insurance claim. We’re experts at this, and we’ve helped hundreds of homeowners in Atlanta, Georgia recover quickly from water damage loss.
7. Should I Leave My Home or Business During Water Damage Restoration?
If the property damage doesn’t require a lot of reconstruction, you can stay in your home or office.
However, the equipment we use during the drying process can be noisy. It also creates a lot of air movement which may be considered as unlivable or unworkable conditions.
If the bathrooms in your office, or the kitchen in your home are a part of the damaged area, check with your insurance company for reimbursement of alternate living expenses or business continuity expenses until the restoration job is complete.
8. Why Does Mold B Gone Need Access To My Property?
Once the water is extracted and we begin the drying process, we need to monitor and control the moisture and humidity levels in the home. By doing this, we can prevent the growth of toxic mold. In addition, insurance companies require daily monitoring reports to justify your claim for damages.
We place our industrial sized equipment so it will operate as efficiently as possible according to the moisture mapping. We monitor and check the progress of every job regularly so we can make any adjustments as needed. Remember our job is to get you clean, dry and sanitized as quickly as we can. So monitoring helps us do that.
9. How Much Time Does It Take To Dry My Home or Business?
It all depends on the size and scope of the loss.
Completely drying a structure depends on the type of water damage, how bad it was, how long the water dwelled, and the type of building materials involved.
For example, concrete takes much longer to dry than wood.
In most cases, water damage to your home or business takes 2 to 3 days to dry.
However, properties exposed to water damage for a long time will take longer to dry!
10. Do I Need To Replace The Carpet?
It all depends on the situation.
In some situations where carpet has been wet for an extended period, water damage will cause what is called delamination (the backing separates from the fibers) and will usually require replacement.
Or if the water was from a non-clean source like sewage, the carpet will most likely need to be replaced.
But in most cases, if carpets were saturated by clean water, and if we get to them right away, they can be dried, sanitized and cleaned without damage.
11. Should I Ever Turn Off The Equipment?
No!
The drying process requires the equipment to run 24 hours a day for several days. Our specialized equipment is made to run continuously without overheating or causing safety problems. Remember, we position the equipment in a particular way to promote the drying process. Please don’t move it.
Our equipment is designed for efficiency. That means, depending on the size of the loss, on average, the estimated cost to run this equipment will be less than $5 per day.
Since we know the noise might be problematic, we often suggest you call your insurance agent to see if your policy covers alternate living expenses or business continuity expenses.
12. Will The Air Feel Dry As Well?
Yes! We set up the equipment we use during the drying process so it will remove as much moisture from the affected space as possible. Our equipment creates an atmosphere that’s as dry as possible. This is just temporary. Once the drying process is complete, and we remove the equipment, the air condition will return to normal.
In addition, you may be tempted to open windows or doors. Please don’t!
Our technicians have set up the best conditions on your property for drying it efficiently. If you open windows during the drying process it causes problems. Depending on weather conditions, opening windows slows down the drying progress. The best rule of thumb is to keep doors and windows closed, and don’t turn off air conditioning or heat without talking to us first.
13. What If Materials Need To Be Replaced?
The goal of Mold B Gone is to return your property to you in its pre-damaged condition.
Your insurance company will pay to replace “like-with-like.”
However, after large water damage to your property, when many items have been removed, you may want to renovate and update. Just keep in mind that for any upgrades, you’ll need to pay the difference out of pocket from what your insurance company allocated.
14. Do I Need To Find A ReConstruction Contractor To Complete Repairs After The Water Damage Restoration Is Complete?
If you hired us to handle your loss from start to finish, you don’t need to worry about finding a general contractor. We can finish the project working with reconstruction professionals we know.
15. Do You Use Harmful Chemicals?
We use several different anti-microbials or biocides during every water damage mitigation job. These prevent mold, mildew, and bacterial growth.
All of our chemicals are safe and effective and invented by the owner of Mold B Gone, Johnny Wells. If you have concerns about toxicity or chemical exposure, ask the technician on call which anti-microbial solution he will be using. You can also ask him to provide you with the Material Safety Data Sheets (MSDS sheets) for that product.
To be safe, it’s wise to keep yourself, children, and pets away during the drying process.
Got Water Damage Questions?
Got Water Damage Questions?
If you have more questions about water damage restoration, or you experience water damage to your Atlanta, Georgia area home and you need expert, emergency help we’re here for you! Peace of mind is just a phone call away, 678-697-6267. 🙂
The Ultimate Mold Education Resource (50 Articles)
The Ultimate Mold Education Resource (50 Articles)
The goal of Mold B Gone is to educate our customers about mold. We strongly believe that an educated and informed consumer can make better decisions when they have concerns about mold.
Included in this article are 50 links to articles that will help you learn about mold.
Please bookmark this page because we will update it with new articles as they are researched and published.
This article explains what you should and should not do if you find mold in your home, church, school, day care center, store, office building, restaurant, or hotel!
Top 3 Reasons Your Crawlspace Has High Humidity. This article explains why your crawlspace is humid, why this leads to mold and how you can fix the problem!
This article provides you with information to help you determine if you have a mold problem and explains what you should and should not do if you do find mold.
The purpose of this article is to answer the most common questions asked about crawl spaces and explain why your crawl space needs a vapor barrier. Learn more!
Recently a news article featured a woman who believes that she was poisoned by toxic black stachybotrys mold. This article explores this topic further!
The purpose of this article is to help you determine if mold and the indoor air quality of your child’s school is making them sick and what you can do. Learn more!
Wondering if you are sensitive to mold? This article explains how to determine if you are mold sensitized, seeking treatment, and the next two steps to health!
Potential Health Complications Mold Exposure Has On Pregnant Women and Infants! Questions answered about SIDS, asthma, miscarriage, and pulmonary hemorrhage.
25% of people are genetically pre-disposed to mold illness. This article explains why, citing scientific research and 37 symptoms associated with CIRS.
This article explains why many suffering from CIRS are diagnosed with depression caused by mold. Both scientific and anectodal data are cited. Learn more!
Top 3 Reasons Mold Sickness Is A Hidden Epidemic! You could be sick from mold and not even know it. This article explains why mold is a hidden epidemic!
37 million Americans suffer from sinusitis. Cause? This article lists the top 10 stats and facts citing MAYO clinic research that believes mold is the cause!
According to the CDC, rates of asthma among children in Georgia is 3% above the national average. Is mold a factor? This article cites stats and research!
Flood and water damage not only disrupts your life but can also be hazardous to your health! This article explains the top 3 hazards and prevention measures!
A flooded home or business is always a stressful situation. This blog provides you with the 3 steps required to reduce flood damage and most importantly, mold!
Home improvement is an American tradition. But, did you know that 6 out of 10 homes could have mold? Renovating can cause serious problems. Learn more!
Basements are susceptible to mold growth. The first clue of mold is a musty smell. This article provides you with 10 tips to prevent basement mold. Learn more!
If you or someone in your family suffers more frequently from colds or flus and you are not sure why, the cause could be poor indoor air quality. Learn more!
Have a mold concern, wondering what it will cost to remove? This article provides you with a detailed explanation of how mold removal cost is determined!
Mold sprays, bleach, biocides, and fungicides are an ineffective “short cut” to mold removal. Killing mold is not the answer! This article explains why.
Mold Removal Is Referred To As Mold Remediation Because Professionals Follow These 8 Steps. This article explains the steps and why you need to hire a pro!
The goal of Mold B Gone is to educate our customers about mold. We strongly believe that an educated and informed consumer can make better decisions when they have concerns about mold.
Included in this article are 36 links to articles that will help you learn about mold.
Please bookmark this page because we will update it with new articles as they are researched and published.
Top 3 Reasons Your Crawlspace Has High Humidity. This article explains why your crawlspace is humid, why this leads to mold and how you can fix the problem!
This article provides you with information to help you determine if you have a mold problem and explains what you should and should not do if you do find mold.
Recently a news article featured a woman who believes that she was poisoned by toxic black stachybotrys mold. This article explores this topic further!
Wondering if you are sensitive to mold? This article explains how to determine if you are mold sensitized, seeking treatment, and the next two steps to health!
Potential Health Complications Mold Exposure Has On Pregnant Women and Infants! Questions answered about SIDS, asthma, miscarriage, and pulmonary hemorrhage.
This article explains why many suffering from CIRS are diagnosed with depression caused by mold. Both scientific and anectodal data are cited. Learn more!
Top 3 Reasons Mold Sickness Is A Hidden Epidemic! You could be sick from mold and not even know it. This article explains why mold is a hidden epidemic!
37 million Americans suffer from sinusitis. Cause? This article lists the top 10 stats and facts citing MAYO clinic research that believes mold is the cause!
According to the CDC, rates of asthma among children in Georgia is 3% above the national average. Is mold a factor? This article cites stats and research!
Flood and water damage not only disrupts your life but can also be hazardous to your health! This article explains the top 3 hazards and prevention measures!
A flooded home or business is always a stressful situation. This blog provides you with the 3 steps required to reduce flood damage and most importantly, mold!
Home improvement is an American tradition. But, did you know that 6 out of 10 homes could have mold? Renovating can cause serious problems. Learn more!
If you or someone in your family suffers more frequently from colds or flus and you are not sure why, the cause could be poor indoor air quality. Learn more!
The purpose of this article is to explain how you air conditioner could be a source of mold contamination making you sick and what you can do to fix it.
Have a mold concern, wondering what it will cost to remove? This article provides you with a detailed explanation of how mold removal cost is determined!
Mold sprays, bleach, biocides, and fungicides are an ineffective “short cut” to mold removal. Killing mold is not the answer! This article explains why.
Mold Removal Is Referred To As Mold Remediation Because Professionals Follow These 8 Steps. This article explains the steps and why you need to hire a pro!
Sewer backups occur when sewage from sewer lines back up into your house or business.
Usually basements flood from sewer backups when the sewage water comes up from the drains.
This article will explain what causes sewer backups and how you can prevent them.
Causes of Sewer Backups
Rainfall
Tree Roots
Sanitary Main
Grease
Toilet Paper and Foreign Objects
Rainfall
During heavy rainstorms, the excess water inundates public sewer systems with groundwater and stormwater flow entering the sewer lines. A sewer backup will occur because the sewer lines get too full and can not handle the overflow.
Tree Root Blockages
As trees and shrubs grow, the roots expand to seek more moisture. As the roots grow, they can crack the sewer line and eventually cause a blockage.
Sanitary Main Blockage
In some cases, a blockage can occur in a city sanitary main causing a back up into homes and businesses.
Grease
Another major cause of sewer backups occurs when animal fat is dumped down the drain. When the grease cools, it will attach itself to the walls of the sewer pipe, causing other objects to stick to the grease eventually leading to a blockage.
Toilet Paper and Foreign Objects
When too much toilet paper, paper products (paper towels, disposable/cloth diapers, and feminine products) or foreign objects are flushed down the toilet, they can get stuck when they meet a bend in the sewer line causing sewer waste to to stick to the objects, resulting in a blockage and eventually a backup.
How To Prevent Sewer Backups?
Sewage Backup Prevention Infographic
Dispose of Grease Properly
Do not pour cooking oil into your sink, use a heat resistant container and dispose of it properly.
Dispose Paper Products Properly
Since paper towels, disposable/cloth diapers, feminine products, and other small objects down the toilet do not break down quickly, leading to clogs, do not try to flush these items down your toilet.
Replace Pipes
Older homes are particularly susceptible to sewer backups because there are usually older trees and shrubs that have roots seeking more moisture leading to the eventual crack in a sewer line and blockage. To prevent this, you should cut the roots periodically and may want to consider replacing the line and tap pipes with plastic.
Proper Drainage
One of the most effective methods to prevent flooding is to ensure that there is proper drainage around your property. You want to ensure that there is a slope away from the property so water flows away. In addition, ensure that the downspout drains away from your property and periodically clean your eaves-troughs to prevent them from getting blocked.
Install Backflow Prevention Valves / Sump Pump
Backflow valves block the sewer line and prevent the flow of sewage backflows.
If your property is in a low lying location or near a river or lake, we strongly recommend that you install a sump pump. In addition to the utility during a heavy rain fall, sump pumps perform an important function during normal weather because they drain groundwater from under and around your basement floor. Ground water removal reduces the risk of basement floors cracking and shifting from the water pressure.
We recommend that you consult with your plumber for such an installation as it depends on your type of plumbing.
How A Sump Pump Works
Two Reasons Sewer Backup Prevention Is So Important
There are two key reasons you want to prevent sewer backups.
First, preventing excess moisture from entering your home is the key to preventing mold growth.
According to IICRC S500 Standard 3rd Edition, there are over 120 different viruses that can be excreted in human feces and urine and find their way into sewage:
These can include Rotavirus, causing severe and sometimes life-threatening diarrhea in children, Adenoviruses, causing respiratory and eye infections, and Norovirus, a significant cause of gastric flu or stomach flu. There are highly infectious parasitic agents like Giardia and Cryptosporidium that can cause chronic and severe intestinal diseases in both children and adults. Bacterial pathogens in sewage can include Salmonella, Shigella and Escherichia coli. These gram-negative organisms contain endotoxins that are released at the time of cell death and destruction. Endotoxins can cause respiratory inflammation, airway restriction, create the potential allergic and infectious disease responses and when inhaled they may adversely influence the central nervous system.
Steps To Take When Your Sewers Backup
If you experience a sewer backup, take the following actions:
Call your city’s Sewer Maintenance Division and ask them to check the public lines to ensure that they are not blocked.
Call a Professional Plumber to have the sewer line cleared.
Clean up the area. Call a professional Disaster Recovery Service like Mold B Gone that specializes in water damage restoration, mold removal, and prevention. We have protective gear and equipment to clean up the area properly and most importantly understand that to prevent excessive mold growth we must remove all the water and begin drying out the area using air movers and dehumidifiers. All contaminated material must be either disinfected or removed permanently. If you begin the clean up process yourself, follow these safety steps and use rubber gloves, boots, protective clothing, and a respirator.
Call your insurance provider within 24 hours of the sewer backup to begin the claim process.
The first 48 hours are crucial to preventing mold. Questions? Call Mold B Gone, 678-697-6267 or send us an e-mail.
How Do I Prevent A Sewer Backup?: Concerned about sewer backups? This article explains what causes sewers to backup and how you can prevent this from happening. Learn more!
